Billing & Payments

Coastal Elec­tric Coop­er­a­tive was formed to bet­ter serve our mem­bers’ ener­gy needs, and this is still our mis­sion today. To that end, this sec­tion of our web­site is your one-stop des­ti­na­tion to eas­i­ly man­age your account and pay your bill, 24 hours a day.

Payment Options & Programs

In order to pro­vide you with the very best ser­vice, Coastal Elec­tric offers our mem­bers a num­ber of pay­ment options and pro­grams that will help you save mon­ey.

MY ACCOUNT

Use our free, fast, and secure pay­ment por­tal. Your pay­ment will be cred­it­ed imme­di­ate­ly.

MOBILE APP

View and pay your bill, mon­i­tor usage, and stay on top of storms and out­ages with our mobile app.

AUTOPAY

Use your check­ing account or cred­it card to pay your bill auto­mat­i­cal­ly each month.

ADVANCE PAY

A pay-as-you-go plan with free­dom from month­ly pay­ments, deposits, and late fees.

PHONE PAYMENT

We know life can get hec­tic! Our free pay-by-phone option is easy, auto­mat­ed, and quick.

IN-PERSON PAYMENT

We have pay­ment cen­ters and drop box­es through­out our ser­vice area. Find the one clos­est to you!

LEVELIZED BILLING

Take the guess­work out of your elec­tric bill and bud­get for each month with Lev­elized Billing.

SENIOR ADVANTAGE

Set up your pay­ment plan so that it best fits your new and (some­times) chang­ing lifestyle as a senior.

Did you know?

You can make pay­ments with­out log­ging into our por­tal. With just your account num­ber and last name or busi­ness name, make a speedy pay­ment with Quick­Pay.

Billing Basics

 Knowl­edge is pow­er. The more you know about late fees, charges, and how to read your bill, the bet­ter you can under­stand your account and man­age your usage.

AVOID LATE FEES

With so many options for pay­ing your bill, you can eas­i­ly avoid late charges. Learn more about fees.

UNDERSTAND YOUR BILL

Hav­ing trou­ble with our ter­mi­nol­o­gy and line items on your elec­tric bill? Let us help with that.

LEARN ABOUT CHARGES

Was your bill unex­pect­ed­ly high last month? Does it fluc­tu­ate often? Get some com­mon rea­sons.

RATES SCHEDULES

If you’d like to take a deep dive into how we work, check out our com­pet­i­tive rates sched­ules.

Don’t Forget to Download Our Mobile App

Get the app via one of the links below, install it, and use your Coastal Elec­tric Coop­er­a­tive account num­ber to log in or cre­ate your account. Not only can you use the app to pay your bill while on the go, but you can also report out­ages, receive impor­tant noti­fi­ca­tions of pow­er out­ages affect­ing your home, plus receive notices when pow­er is restored. You can also use the app to mon­i­tor your dai­ly elec­tric­i­ty usage.

Safety Center

Learn how to pre­pare for storms, know what to expect dur­ing and after an out­age, and stay on top of every­thing Coastal Elec­tric Coop­er­a­tive is doing dur­ing severe weath­er and the loss of pow­er.