Avoid Late Fees

Our mem­bers’ due dates vary based on when we read your meter. We read all meters on a month­ly basis but have divid­ed our ser­vice ter­ri­to­ry into meter read­ing cycles.

Your bill due date is post­ed on your bill. Bills are due upon receipt, but mem­bers have 20 days to pay the bill. Coastal Elec­tric Coop­er­a­tive does not send delin­quent notices.

Avoid late pay­ments

Mem­bers who miss a due date may be charged a late penal­ty fee, $3.00 or 10% of the bill, whichev­er is greater.

Oth­er fees:

If ser­vice is dis­con­nect­ed and recon­nect­ed dur­ing nor­mal busi­ness hours – $25.00

If ser­vice is dis­con­nect­ed and recon­nect­ed after nor­mal busi­ness hours – $50.00

Note: A mem­ber who has their ser­vice dis­con­nect­ed for non-pay­ment may be charged an addi­tion­al deposit up to 2.5 times their aver­age month­ly bill.

Mem­bers can pay their bill online at any time day or night, 7 days a week. It’s fast, secure, and free. Pay­ments made online are cred­it­ed imme­di­ate­ly.

Anoth­er con­ve­nient option is Auto­Pay from either your check­ing account or cred­it card. Nev­er wor­ry about being late again.

Pay­ment arrange­ments

If you are unable to pay your bill, con­tact us by email or call us by the due date. It may be pos­si­ble to extend your pay­ment beyond the cur­rent due date.