Advance Pay

What is Advance Pay?

Advance Pay is a pre­pay­ment plan that offers the oppor­tu­ni­ty to pay for your elec­tric­i­ty when you want, in the amounts you want. Instead of receiv­ing a tra­di­tion­al paper bill each month, usage is cal­cu­lat­ed dai­ly. Advance Pay members nev­er pay a late charge, dis­con­nect fee or recon­nect fee. New members sim­ply pay a stan­dard refund­able $5 mem­ber­ship fee and a $25 ser­vice charge.

Is Advance Pay the right choice for me?

Would it be eas­i­er for you to make week­ly or biweek­ly pay­ments rather than one large pay­ment each month? If so, Advance Pay elec­tric­i­ty may be for you. Mem­bers who choose pre­paid elec­tric­i­ty pro­grams say it helps them to low­er elec­tric con­sump­tion due to a greater aware­ness of usage pat­terns. There­fore, any member inter­est­ed in mon­i­tor­ing and low­er­ing their elec­tric­i­ty use could poten­tial­ly ben­e­fit from the Advance Pay pro­gram.

When will I receive a low bal­ance notice?

When you set up your Advance Pay account, you will set the amount at which you will begin to receive low-bal­ance noti­fi­ca­tions. Then, based on your user pro­file, you will receive text mes­sages, email noti­fi­ca­tions or phone noti­fi­ca­tions when your account bal­ance goes below your own pre­set lim­it.

How can I make pay­ments to my Advance Pay account?

Coastal Elec­tric will pro­vide you with your per­son­al Advance Pay web­site where you can mon­i­tor your dai­ly usage as well as check on your bal­ance and make pay­ments by check or cred­it card. You may also make cash pay­ments through our office. You will con­tin­ue to make pay­ments by what­ev­er method you choose, just as you do now. But you will have con­trol over how much you pay and when you pay.

I have a tra­di­tion­al account. Can I switch to Advance Pay?

Yes! You can switch to an Advance Pay account even if you already have ser­vice with Coastal Elec­tric Coop­er­a­tive. Any exist­ing secu­ri­ty deposit will be cred­it­ed to your cur­rent account bal­ance. You must have a zero bal­ance to switch.

And if you decide that Advance Pay is not for you, we’ll review your account and tell you how you can switch back to a tra­di­tion­al account.

Okay, I’m ready. How do I sign up?

If you would like to try Advance Pay, click the but­ton below, or if you have ques­tions, please call us at (912) 884‑3311. New mem­bers must com­plete their appli­ca­tion for ser­vice before apply­ing for Advance Pay.