Have you ever looked at your electric bill and wondered, “What does all this mean?” As a not-for-profit electric cooperative, Coastal Electric Cooperative exists for the sole purpose of serving its members. So, while there may be no hidden fees for generating profits, deciphering your bill may still be a bit confusing.
We’ve labeled the individual parts for you in this article, but some terms may seem unfamiliar, such as “rate,” along with some of the “charges” and “adjustments” that we’d like to define.
Coastal Electric Cooperative offers several different rate schedules to best suit members’ needs. Most members are on our standard residential rate, while some take advantage of our time-of-use, industrial or general service rates. You can find out more about the rates we offer on our website under the “Your Service” tab.
Under “Readings” on the back of your bill, you’ll see a number for “previous” and “present.” If you subtract the previous meter reading number from the present meter reading, it will equal how many kilowatt-hours you used for the billing period. If you are subscribed to Cooperative Solar, factor in what is listed under the solar line’s kWh use, and that number is what you are charged for kWh used in the column below. “Energy Charge” shows the number of kWh used at the rate charged (the 0.1079 you see means 10.79 cents per kWh for members on our standard residential rate).
So, what are these charges listed?
You’ll see the Facilities Charge listed first. The Facilities Charge recovers the cost of services that does not vary with the amount of electricity you use. Even before you use one kWh of electricity, it costs money to bring power to your home or business, and that cost is shared equally among all Coastal Electric Cooperative members. Together, everyone’s facilities charge covers right-of-way maintenance, equipment like poles and lines, interest, depreciation, insurance and labor. Those costs don’t change based on how much electricity you use. That’s why the $33 facilities charge is the same every month.
Under the Energy Charge, which is based on how much electricity you used, is the Power Cost Adjustment. It can be either a charge or a credit. Because the cost of generating electricity varies (usually fractions of a cent) and is influenced by changes in fuel costs, how much of each fuel is used during that period and wholesale market prices for electricity, the Power Cost Adjustment helps track the actual cost of producing electricity without over collecting or under collecting revenue from members.
If you pay Coastal Electric Cooperative for outdoor lighting or Surge Guard protection, those charges will also appear in this section of your bill.
Next, you’ll see charges for state, local and, if applicable, franchise tax. These are taxes Coastal Electric Cooperative is required by law to collect in the form of state and local sales taxes, as well as the franchise taxes certain cities impose on the sale of electricity in their city to homes and businesses.
Finally, members who participate in Operation Round Up will see less than a dollar debit for “Operation Round Up Contribution.” Operation Round Up is a voluntary program through which Coastal Electric Cooperative members allow their electric bills to be rounded up to the next dollar each month, and those donated amounts are invested back into the community through the Coastal Electric Cooperative Foundation. Participating in Operation Round Up totals around $6 a year for each member, on average. The foundation’s mission is to help meet food, health, safety, education and shelter needs of residents in counties served by Coastal Electric Cooperative.
Now that you’ve reviewed this breakdown of your bill, if you have questions, please reach out to Coastal Electric Cooperative, and we’ll be glad to help! We’re here to serve you, our members. You can also find more information on our website under “Billing & Payments.”
Information Key
A. Contact Information: Ways to contact us about your bill or account are clearly noted on your bill. You can always reach us at 800–421-2343 or at coastalelectric.coop.
B. Your Account and Contact Information: Your billing date, account number and account name are listed here. This is contact information we have on file for you. Need to update this? Give us a call at 800–421-2343, send us an email at contact@coastalelectric.coop or check the box below on the payment stub.
C. Total Amount Due: This section summarizes total amount due and due date. Automatic payment would be indicated if you participate in this program.
D. Billing Summary: Here you will find your past payments, current charges and total charges due.
E. Message Center: Learn more about programs, services, notices and events.
F. Payment Stub: If you are paying by check, please return this stub with your payment to ensure the payment is properly credited to your account.
A. Electric Service Description: This section lists your meter number, location and days in billing cycle. This section shows your Electric Service Subtotal for that billing period. If you have rooftop solar or Cooperative Solar, the meter readings will also appear here.
B. Electric Graph: This graph shows electric use, as well as average temperatures over the last year.
C. Energy Use Comparison: This comparison provides current energy use, the previous month’s use and the previous year’s use along with average use.
D. Explanation of Charges: This is the breakdown of each line item on your bill. You can get more info on your use through our app and member portal.
E. Ways to Pay Your Bill: This lists the various ways you can pay your electric bill.
F. Update Contact Information: If you checked the box on the FRONT, please complete the information here so we can update your account.
