Starting in February 2025, Coastal Electric Cooperative members will see an upgrade to the interfaces they use to interact with the co-op online.
While cooperative staff is busy making big changes to the co-op’s data management systems, the primary differences for members will be:
• A fresh look for bills—easier to read and featuring helpful information about electric use and trends.
• A more user-friendly app and member portal called SmartHub® , which is simpler to navigate and complete with tools to give members more options in managing their Coastal Electric Cooperative account and preferences.
You can look forward to more information about the new system in the coming months. We’ll let you know what to expect, any steps you can take to make the most of your experience, changes to your billing (if applicable) and more.
